The operating system for business conversations
Empower your teams to deliver personalized customer experiences at scale through automated, AI-powered WhatsApp workflows.
98%
Open rate
2.4X
Conversion lift
99.9%
Delivery reliability
Skyappz Assistant
Online • Verified Business
Hi, I'd like to check the status of my order #8492
10:14 AM
Hello! Your order #8492 has been dispatched and is estimated to arrive tomorrow by 2:00 PM. 🚚
Carrier: Express Logistics
AWB: 9482-1049-281
10:14 AM • Automated
Trusted by leading enterprises & high-growth brands
RetailPulse
FinTrack Global
UrbanMove Logistics
CloudScale AI
LogiX Express
OmniHealth Care
The Problem
Business communication is fragmented, manual, and slow.
Slow response times
Customers wait hours or days for replies on email and web forms, resulting in lost high-intent prospects and frustrated buyers.
Manual agent burnout
Support and sales teams waste up to 70% of their day repeatedly answering trivial queries instead of closing complex deals.
Disconnected systems
CRM, inventory, and payment data live in separate silos, forcing agents to manually copy and paste details between multiple apps.
Connected Ecosystem
One connected ecosystem for every conversation
Seamlessly synchronize WhatsApp chats with your backend databases, payment gateways, and customer support platforms in real-time.
WhatsApp Business API Core
Bi-directional sync with enterprise stack
CRM & Contacts
Salesforce, HubSpot, Zoho
Payment Gateways
Stripe, Razorpay, UPI
AI Knowledge Brain
RAG & Custom LLM Models
Agent Helpdesk
Zendesk, Freshdesk, Live Chat
Business Intelligence
Real-time CSAT & ROI metrics
Lifecycle Automation
Built for every stage of the customer journey
End-to-end lifecycle automation on WhatsApp
Engage customers at the exact moment of intent. Whether you are running broadcast promotions or resolving post-purchase inquiries, our automation handles it with zero lag.
Targeted promotional broadcasts with up to 98% open rates
Automated cart recovery and one-click checkout links
24/7 self-service order tracking, cancellations, and FAQs
Personalized NPS surveys and loyalty rewards re-engagement
Customer Flow Tracker
1. Lead Generation & Capture
Click-to-WhatsApp ads with instant greeting and qualification.
2. Product Catalog & Recommendation
Dynamic product carousel tailored to user browsing history.
3. Checkout & Payment Link
Integrated UPI/card payment links without leaving the chat.
4. Post-Purchase Support & Re-order
Automated shipment updates, review requests, and loyalty perks.
Intelligent Routing
Seamless AI to human handoff
AI handles 80% of routine inquiries instantly. When complex issues or VIP customers arise, conversations transition to human specialists with zero context lost.
AI Agent Resolution
Instant response & intent classification
"I need custom pricing for 50 enterprise licenses."
"I'd love to connect you with our Enterprise Account Director, Sarah, who specializes in volume licensing."
Trigger matched: Enterprise Escalation Rule
Human Agent Console
Full context & CRM telemetry in one window
CRM SYNC CONTEXT
Company
Apex Global Ltd
Pipeline Value
$36,000 / yr
Assigned Rep
Sarah Jenkins
"Hi David! Sarah here from Skyappz Enterprise. I see you're looking at 50 seats — let me share the tailored tiered proposal."
NLP Intent Analyzer
RAW CUSTOMER INPUT
"hey can i change the delivery address for my shoes to 42 MG Road bangalore?"
EXTRACTED ENTITIES
Conversational AI
Conversational AI that understands context
Unlike rigid rule-based bots that break on simple typos, our AI handles slang, multiple languages, and multi-turn conversations while staying grounded in your business catalog.
Understands 50+ languages & regional dialects
Detects urgency & sentiment in real time
Self-learning from agent conversation resolutions
Visual Flow Builder
Drag, drop, automate — no code required
Design sophisticated multi-branch customer flows in minutes. Trigger actions based on webhook events, time delays, customer purchases, or CRM tags without engineering help.
Visual canvas with 100+ pre-built business templates
Conditional branching based on user replies & purchase value
Live sandbox simulation before pushing to production
Workflow Visual Canvas
TRIGGER
Cart Abandoned on Shopify > 30 Minutes
↓
ACTION
Send WhatsApp Reminder + 10% Discount Coupon
↓
CONDITIONAL BRANCH
If Order Placed → Notify Logistics | If No Reply → Follow up in 24h
Campaign Telemetry
Delivered Messages
99.2%
Average Response
< 3 sec
Attributed Revenue Lift
+$142,500 this month
Analytics & Reporting
Intelligence that acts on real-time data
Get deep visibility into customer sentiment, agent efficiency, conversion attribution, and template delivery health to continually optimize conversation ROI.
Live message read, delivery, and click attribution metrics
Agent resolution speed & CSAT satisfaction tracking
Automated export to Google BigQuery, Snowflake, or CSV
Vertical Solutions
Built for your industry's workflows
Retail & E-Commerce
Click-to-WhatsApp promotional catalog broadcasts
Automated COD verification and instant address correction
Post-purchase package tracking and instant returns handling
Banking & Financial Services
Automated document collection and KYC verification
Instant account balance alerts and payment reminders
Secure end-to-end encrypted loan status tracking
Healthcare & Telemedicine
Automated OPD booking, cancellation & rescheduling
Instant lab test report delivery via secure PDF links
Pre-consultation health questionnaire and medication alerts
Integrations
Connects with the tools you already use
Sync contacts, update order statuses, trigger abandoned cart broadcasts, and log conversation transcripts automatically without writing custom integration code.
Bi-directional data sync with Salesforce, HubSpot, and Zoho
Native webhooks to connect custom in-house ERPs in minutes
Automated payment links and receipt generation via Stripe & Razorpay
Shopify
Plug & play instant sync
Salesforce
Plug & play instant sync
HubSpot
Plug & play instant sync
Zoho CRM
Plug & play instant sync
Stripe
Plug & play instant sync
Razorpay
Plug & play instant sync
Zendesk
Plug & play instant sync
Zapier & Webhooks
Plug & play instant sync
Proven Impact
Measurable outcomes, not just messages
Faster Lead Conversion
Engage high-intent prospects within 10 seconds of opt-in before competitors can even send an email.
+70%
Sales velocity
Reduced Support Overhead
Deflect up to 80% of repetitive questions with smart automated conversational resolution without human touch.
-60%
Support ticket cost
Higher Repeat Retention
Re-engage inactive buyers with personalized re-order alerts, loyalty updates, and tailored special deals.
+45%
Customer LTV
Security & Compliance
Enterprise-grade, from day one
End-to-End Encryption
Direct integration with official Meta WhatsApp Cloud API with full encryption at rest and in transit.
99.99% Uptime SLA
Enterprise multi-region cloud architecture designed to process millions of messages concurrently without latency.
GDPR & SOC-2 Ready
Strict data protection with automated opt-out handling, retention policies, and compliance audit reporting.
Granular Access Control
Role-based agent permissions, masked customer PII numbers, and activity audit trails for large support teams.